Give your clients more reasons to keep and grow their business with you - become their Brand Protection Specialist!

We take a comprehensive look at all of the Legacy Top Level Domains (like .com, .info, .org … all of the new domains (.club, .nyc, .sports, .ski…), New gTLDs, and well over 100 country code domains.

No. Google is a content driven search engine that ranks websites based on relevance to the users search. We focus on domain names and whether the names themselves are a problem and then assess content and security profiles for the sites that we find.

There could be a few factors. First, we update all of our results every night and rely on the information we get from the domain registries that are required to keep their files updated. If the registry is late updating its results, then it could affect when it is revealed in DomainSkate. Also, it could be that we need to adjust the brand profile that we are using to get that particular result.

No. The DomainSkate system is set up to monitor your brand name so that if there are existing problems and/or problems that come up in the future - you will know right away. Every company that has a brand name that is important to its business and customers for identifying purposes needs to make sure that its not getting scammed, or that its users are not at risk.

No. GoDaddy or other registrars will show you the domain names that are available for purchase but not the ones that are already registered and exist online.

Results are updated on a daily basis usually every night around 12 a.m. Updates will give users NEW results or domain name listings that were registered the day before and all new information.

No. Our pricing is not based on access to even hard to find country code domains. We group all of our results together in order to give users the best possible results and ability to protect their brands/company.

No. Once you have organized your first dashboard and set of results we automatically update you about new domain registrations. For changes to existing registrations and security problems you can put those domains into WATCH or ACT grouping and then we will update changes to those sites automatically. We encourage users to check in once or twice a week to keep their dashboards updated depending on the volume of results.

Yes. We can provide all users with a list of domains in a downloadable file format at any time. In order to do this we would run this report for you and email it to you later that day or the next day at the latest.

We can run all of the domain names that are in your Brand Dashboard against social media handles or names that exist in Twitter, Facebook, Pinterest and several others. This will tell you if a fake domain is also being linked to a social media scam or site that is promoting the scam.

We find problems like fake domain names and websites, phishing scams, malware that is being spread by websites, and competitors who may be using fake domain names to steal customer traffic and revenue. Every domain name that is identified is scanned for security problems like the ones listed above, and if it registers as POSITIVE for security problems the domain name is flagged with a bright RED mark in the system and the user will receive email notification of the security problem.

The DomainSkate software is the monitoring system for our clients' online problems. Once the problem is identified there are a number of options for the customer.

• First, the customer can contact the registrant of the domain name. The purpose of this contact is to see if the registrant will transfer the domain name to the customer/trademark holder so that there is no escalation of activities and costs are kept at a minimum.
• Second, the customer can send the registrant a Cease & Desist letter notifying the registrant that their use of the domain name is a violation of their rights and putting them on notice that this is a problem. Further, the customer can request that the registrant transfer the domain name.
• There are other legal and administrative options that can be pursued but those should be discussed with a member of the DomainSkate team as they can be complicated.

There are a few reasons that there may not be WHOIS information listed for a specific domain name. First, it may be that the registry (if it is a small country registry or a private registry) does not publish its WHOIS Information. Second, under the new European Union privacy rules, some registry providers have decided not to publish WHOIS information out of concern that this type of publication could lead to fines under the new privacy rules - also known as the General Data Protection Regulation or “GDPR” as it is called.

NOTE: Even if there is no listed WHOIS information for a specific domain name it is still possible to contact the registrant via the registry provider. Thus, for example, if a domain name is registered with GoDaddy but there is no listed information for it, by contacting GoDaddy communications can be made/sent to facilitate the necessary correspondence.